Purpose
The purpose of this lesson was to teach my staff how to
cloud compute and share documents using Microsoft Skydrive. I chose to teach document sharing because it
has the potential to be a very useful tool. Our offices are spread out across
Korea, which makes communication a bit difficult. Document sharing would prevent
documents from being lost as they are passed from one office to another.
Lesson Overview
As our offices are several hours away from one another, the
lesson was carried out online. It was done asynchronously because we were
learning during the workday and could not get time off for a lesson. As a
result, the instructions were sent to each staff member by email.
The only change made in the lesson plan was that I decided
to attach the video I made rather than upload it to YouTube. Two of my offices
don’t have internet, so they stored the video on their computers and watched it
there before going to another room to complete the lesson.
Steps
First, there was a link to a YouTube video
(http://www.youtube.com/watch?v=eRqUE6IHTEA)
explaining how document sharing works. This laid the foundation for the staff
members understanding what they were learning and why. Second, there were
written instructions on how to sign up for Skydrive, upload a document, share
the document and edit the document in Skydrive. There was also a video attached
of me demonstrating how to do the same steps. Third, there was a document for
each staff member to share. Each staff member had a different document so that
it would be clear who had shared which document.
The lesson plan assumed basic knowledge of uploading and
downloading documents as well as knowledge of how to sign into a webpage. The
staff also knew how to edit Microsoft Excel documents.
The lesson plan appealed to the visual learner with the
written and video lessons as well as the auditory learner with the audio track
of the video. The kinesthetic learner
could complete the steps while following the instructions allowing for better
learning.
There were behaviorist elements as the staff watched me do
the steps and then followed. There were also constructivist elements in that the
staff can continue to follow the instructions until they feel they are ready to
do the steps on their own without the instructions.
The Implementation
Several staff members completed the lesson within 30 minutes
of it being sent to them, but a few couldn’t complete it until the end of the
day. Overall, I was very pleased with
the ease with which most of the staff completed the lesson. There were very few
problems and most were resolved through the staff calling me or each other. I
was very proud when I heard that one of the shyer salesladies had called my
secretary for help and that my secretary coached her through the whole lesson.
This demonstrated that some staff members learned quickly enough to teach someone
else.
The hardest part for
most of the staff was signing up for Skydrive, especially typing in the CAPTCHA
for the non-native English speakers. We solved that by having them play the
audio over the phone so I could listen and tell them what to type. There was a potential problem in that not all
the offices had speakers. Luckily, most of those that lacked speakers didn’t notice
because the video was easy to follow.
Reflection
Upon reflection, I wish that I had asked the staff to share a
few documents instead of just one. This would have given them more practice in
doing the steps of uploading and sharing. Also, it would have allowed them to
practice sharing editable and non-editable document, which can be confusing at
first. I’m glad that I included the video, as the staff members who had the
most difficulties were those who were trying to just follow the written
instructions. I’d actually started including screen shots in the instructions,
but the instructions started being so lengthy that I stopped. In the future, if
I have more time, I will definitely include pictures.
The real assessment of how the less went will be next week
when the staff have to share documents using the new system. However, I believe
that having the instructions, the video, and each other to rely on, the staff
will be successful.